Terms of service

Terms of Service

Welcome to Richard Rider. By accessing, browsing, or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

If you do not agree with any part of these terms, please do not use our website.

1. General

Richard Rider operates this website and provides lighting products, accessories, and related items for sale online.

By using our website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision
  • You will use the website only for lawful purposes
  • You agree to comply with all applicable laws and regulations

We reserve the right to refuse service, cancel orders, or terminate access to our website at our discretion if these terms are violated.

2. Products & Product Information

We strive to ensure that all product descriptions, specifications, images, pricing, and availability information are accurate and up to date.

However:

  • Product colors and appearances may vary slightly depending on your screen settings
  • Certain product specifications may change without notice
  • We do not guarantee that all information on the website is completely error-free

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

3. Orders & Payments

All orders are subject to product availability and order acceptance.

By placing an order, you agree to provide accurate and complete information, including:

  • Billing details
  • Shipping information
  • Payment information

We accept major payment methods, including:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club
  • Maestro

Prices displayed on our website are subject to change without notice.

If payment authorization fails or fraudulent activity is suspected, we reserve the right to cancel or refuse the order.

4. Shipping & Delivery

We currently ship within the United States.

Estimated shipping times are provided for convenience only and may vary due to:

  • Carrier delays
  • Weather conditions
  • Holidays
  • High order volume
  • Other circumstances beyond our control

Richard Rider is not responsible for shipping delays caused by third-party carriers.

Additional shipping information is available on our Shipping Policy page.

5. Returns, Refunds & Exchanges

Our policies regarding returns, refunds, and exchanges are outlined in our Return & Refund Policy.

By placing an order on our website, you acknowledge and agree to those policies, including:

  • Return eligibility requirements
  • Refund processing timelines
  • Exchange conditions
  • Return shipping responsibilities

Returns requested after 30 days may not be accepted.

6. Intellectual Property

All content available on this website, including but not limited to:

  • Text
  • Images
  • Graphics
  • Logos
  • Product descriptions
  • Website design
  • Icons
  • Videos

is the property of Richard Rider and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, copy, or use any website content without prior written permission.

7. User Conduct

By using this website, you agree not to:

  • Violate any laws or regulations
  • Interfere with website security or functionality
  • Upload harmful code, viruses, or malicious software
  • Attempt unauthorized access to accounts or systems
  • Use the website for fraudulent or abusive purposes

Any misuse of the website may result in restricted access, account termination, or legal action.

8. Limitation of Liability

To the fullest extent permitted by law, Richard Rider shall not be liable for any:

  • Direct damages
  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits, revenue, or data

arising from:

  • Use of this website
  • Inability to access the website
  • Product use or misuse
  • Website errors or interruptions

All products and services are provided “as is” and “as available” without warranties of any kind unless otherwise required by law.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you consent to our privacy practices as described in that policy.

10. Third-Party Links

Our website may contain links to third-party websites for additional information or services.

We are not responsible for:

  • The content of external websites
  • Their policies or practices
  • Any damages or issues resulting from third-party services

Accessing third-party websites is done at your own risk.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any updates will become effective immediately upon posting on this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the United States and the State of California, without regard to conflict of law principles.

13. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

Business Name: Richard Rider 
Website: https://www.richardrider.com/
Warehouse Address: 2555 E Olympic Blvd, Los Angeles, CA 90023, USA

Phone:+1 ‪(818) 584-6273
Email: Support@richardrider.com
Contact Form: Click here

Customer Support Hours: Monday-Saturday: 9:00 AM – 6 :00 PM (PT)
Response Time: Our customer support team responds to all inquiries within 24 hours.